Do Your Customers & Staff Feel Welcome?
By Desiree Homer
If there ever was a more pertinent time to be reminded that the automotive industry is in the ‘people business,’ it’s now....
Sandy Schwartz to Step Down as CEO of Cox Automotive
By Tracey Schelmetic
In the United States, one out of every 17 jobs touch the automobile industry in some way. While auto manufacturing and sales...
CRM Helps Put Customers in Control of the Buying Process
By Tracey Schelmetic
All over the country, auto dealers are coping with the idea that customers “driving by and stopping in” no longer means they’re...